Terms and Conditions

1. Promoter

The Promoter is Hunter Douglas Pty Limited ABN 98 009 675 709 of 338 Victoria Road, Rydalmere NSW 2116 (“Promoter”)

2. Promotion Period

The promotion commences 8 June 2026 00:01 (AEST) and closes on 2 August 2026 at 23:59pm (AEST) (“Promotion Period”).

During this time, eligible customers can claim a cashback amount of up to $200 per qualifying product as outlined in these Terms and Conditions.

All claims must be submitted by 23.59pm (AEST) on 31 August 2026.

3. Eligibility and Participation

Entry is open to all residents of Australia, over the age of 18, except employees and immediate families of Hunter Douglas, associated companies and agencies and participating outlets. Immediate family means any of the following: spouse, ex spouse, defacto spouse, child or step child (whether natural or by adoption), parent, step parent, grandparent, step grandparent, uncle, aunt, niece, nephew, brother, sister, step brother, step sister or 1st cousin.

All entrants must have purchased an eligible Luxaflex Window Fashions product within the Promotion Period.

All entries must be submitted by 23.59pm (AEST) on 31 August 2026.

Entrants must retain either their original OR a copy of their purchase receipt(s) for entries as proof of purchase. Failure to produce the proof of purchase for entries when requested may, in the absolute discretion of the Promoter, result in invalidation of an entrant’s claims and forfeiture of any right to a cash back.

4. Claiming process

To submit a Cash Back Offer (“Claim”), the Claimant must:

a) Purchase an Eligible Luxaflex® Product(s) from any participating Australian Luxaflex retailer during the Promotional Period and follow the steps below.

b) Visit www.luxaflex.com.au/promotions

c) complete all fields on the official Online Claim Form (“Online Claim Form”) with the Claimant’s personal information and product purchase details; and

d) upload a clear and legible scan or photo of the fully paid retailer receipt, indicating store name, store location, receipt number, sales order number, date of purchase, and payment details (“Proof of Purchase”) for the Eligible Luxaflex Product.

The above steps must be completed and the Online Claim Form and Proof of Purchase submitted by 23.59pm AEST on 31 August 2026. Note: The claim process will be turned off from 23.59pm AEST on 31 August 2026 and online submissions after this date will not be processed.

It is also a condition of this promotion that the claimant must answer the question to opt in to receiving marketing communications from the Promoter. Claimants will be prompted to do so during the online claim process. A claimant may opt out of these communications at any later time by following the unsubscribe process at the bottom of these communications.

Payment of the Cash Back Amount will be made via iChoose prepaid Visa digital giftcard to the value of $200 or $100 or $50 to the email identified in the Claimant’s Online Claim Form, once the Claim has been validated by the Promoter. Please allow approximately 6– 8 weeks from the time the Promoter takes receipt of the Claimant’s Online Claim Form for payment of the Cash Back Amount to be made.

The Claimant must ensure that all details provided for the payment of the Cash Back Amount are correct. The Claimant is responsible for clearly providing their full and accurate name and the correct email address. The Promoter will not be responsible for an email address rejecting an email.

The Cash Back Offer is valid during the Winter 20% off sale from 8 June 2026 to 2 August 2026. A customer will receive a 20% discount on the purchase of an Eligible Luxaflex Product listed in the Winter catalogue from the retailer during the Promotional Period. In addition, during the advertised Promotional Period, a customer who has purchased an Eligible Luxaflex Product listed in point 6 of these Terms and Conditions, may claim an additional Cash Back Offer via Luxaflex at www.luxaflex.com.au/promotions . The Cash Back Offer will be available only during the Promotional Period.

5. Claim form and proof of purchase

Online Claim Forms are deemed to be received at the time of receipt by the Promoter and/or the Promoter’s agent, as applicable. Records of the Promoter and/or its agent are final and conclusive as to time of receipt.

Online Claim Forms received after 23.59pm AEST on 31 August 2026 and without the Proof of Purchase will be deemed invalid and will not be processed. Incomplete, indecipherable or illegible Claims will also be deemed invalid.

Claims are subject to the following: a) only one Claim permitted for each Eligible Luxaflex Product purchased; and (b) A customer may claim a cashback on more than one Eligible Luxaflex Product purchased in accordance with the requirements set out in Clause 6 and as detailed on the Online Claim Form;

The Promoter reserves the right to validate and check the authenticity of the Claim Form and purchase receipt, and to disqualify any Claimant for tampering with the claim process, or who submits a Claim that is not in accordance with these Terms and Conditions. Any Claims made with a stolen, forged, mutilated, unrecognised or tampered with Proof of Purchase will be deemed void.

If the Promoter becomes aware, or has reason to suspect, that the Claimant is fraudulently using or misusing the Cash Back Offer, the Promoter reserves the right, in its sole discretion, to refuse the Claim and disqualify the Claimant from the Cash Back Offer and any future offers.

Claimant acknowledges and agrees that where the Eligible Luxaflex Product is returned to a retailer following the Claimant’s receipt of the Cash Back Amount, Claimant will be liable to repay any Cash Back Amount received in relation to that Eligible Luxaflex Product to the Promoter, EXCEPT where the Claimant has returned the Eligible Luxaflex Product as a result of a valid warranty claim or breach of any guarantees applicable under the Australian Consumer Law.

Claimants must retain their original Proof of Purchase to claim their Cash Back Offer.

Failure to produce the Proof of Purchase when requested by the Promoter may, at the discretion of the Promoter, result in invalidation of the Claimant’s Claim and forfeiture of the right to redeem the Cash Back Offer. Purchase receipt(s) must clearly specify the store of purchase and that the purchase was made during the Promotional Period.

Any claimants that are unable to complete the claim process online utilising the Online Claim Form (as outlined above) may contact the Promoter within the Redemption Period (or by a time otherwise stipulated by the Promoter) via info@luxaflex.com.au to arrange an alternative method of claim submission. All details as requested as per the online claim form must be provided.

The Promoter’s decisions are final and no correspondence will be entered into.

6. Eligible Luxaflex design options for $200 cashback

Eligible Luxaflex Design Options and Operating Systems for the $200 cashback are:

Luxaflex Duette PowerView Shades in the following fabrics and operating systems:

Luxaflex Duette Shades in the following Design Options and operating systems: